Talented VA  | Customer  Tech Support Expert

Overview

Looking for part-time work (3 hours/day)

at $6.00/hour ($396.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (6 days ago)

Member Since

February 13th, 2022

Profile Description

Need a passionate Virtual Assistant

Kickass administrative support
 A+ Customer Service Telco Pro  and Sales
Business to Business Support

See how I can help you scale ????
 
Administrative Support

 Lead management
Ready to amp up your business? Let's sprinkle some magic with savvy lead tracking, personalized follow-up, and the CRM secret sauce. Score a solid boost engagement ensuring more appointments convert. Let's make it happen. 

Calendar management
Precision in juggling schedules? That's my forte, as the maestro of Calendars I bring advanced techniques nifty reminders, and smooth scheduling, Result? A slick drop in conflicts, dialing up efficiency and leaving clients grinning.

Data Management
In the data-driven world, I take the helm. Ensuring accuracy and organization. I roll out quality control, savvy categorization, and streamlined transcription. Result? Skyrocketed data accuracy,slashed analysis time and added a wisdom boost.
TOOLS/APPS I USE• 
CRMS 
•Jabber
 
Communications tools
• Slack
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• Skype
• Whatsapp
Productivity/ Administration tools
• Microsoft365
• Word
• Excel.
• PowerPoint
• Google Sheets
• Google Drive
• Google Calendar
• Google Meet
Others
• Calendly
• Zoom• 
ChatGpt• 
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Customer Service and Technical Support
 Top-Notch Customer Support: Need help delighting your customers? I've got you covered! With fast responses, friendly service, and expert problem-solving skills, I'll make sure your customers feel valued and satisfied every step of the way.
 
Clear Communication: 
Let's keep it simple! I'll communicate with your customers in a friendly, easy-to-understand way, building trust and rapport with every interaction.
 Problem-Solving Pro: Stuck on a tough issue? Leave it to me! I'll roll up my sleeves and work tirelessly to find solutions, ensuring every problem gets resolved promptly and effectively.

Customer Satisfaction Guaranteed: 
Your happiness is my priority! By focusing on customer satisfaction and delivering top-notch service, I'll help you build a loyal customer base and drive growth for your business.
I've had the privilege of working with major telecommunications companies, where I gained invaluable experience in customer service and technical support roles. These opportunities have allowed me to develop a deep understanding of the industry and refine my skills in providing exceptional support to clients. I'm grateful for the chance to contribute to such reputable organizations and continue to learn and grow in my career
Ready to take your customer support to the next level? Let's chat about how I can help you provide outstanding service that keeps your customers coming back for more!

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