Customer Support

Overview

Looking for full-time work (8 hours/day)

at $9.95/hour ($1,920.00/month)

Associates degree

Last Active

July 20th, 2026 (yesterday)

Member Since

February 11th, 2022

Profile Description

With 8+ years in customer service and technical support, I help businesses run more smoothly by solving problems fast and keeping systems (and customers) running without friction.

My recent focus has been supporting franchise businesses on ServiceMinder and Jobber, training franchisees, troubleshooting system issues, and managing scheduling, proposals, invoicing, and full system setup. I know these platforms inside and out, from the admin side to the day-to-day user experience.

Platforms & tools I work with:
Zendesk, Shopify, NetSuite, Klaviyo, AfterShip, Loop, Yotpo, QuickBooks, CompanyCam, Google Sheets, and Excel

What I bring:

Fast, accurate problem-solving under pressure
Strong attention to detail, especially with data entry and system setup
Clear, patient communication, especially useful when training non-technical users
Reliable, consistent follow-through on every ticket or task

I'm looking to support businesses that need someone dependable to handle technical support, customer service, or system training, so your team can focus on growth instead of troubleshooting.

Let's talk about what you need. I'm happy to hop on a quick call to see if I'm a good fit.