AIRBNB SUPPORT AMBASSADOR|PROPERTY MANAGER

Overview

Looking for full-time work (8 hours/day)

at $9.91/hour ($1,920.00/month)

Bachelors degree

Last Active

July 21st, 2026 (2 days ago)

Member Since

February 10th, 2022

Profile Description

I’m Honey, a graduate in Transportation Management with 6 years of experience in customer service and specializing in Airbnb and short-term rental management. My expertise lies in handling guest communication, property management, and operational support for short-term rentals on platforms like Airbnb, VRBO, and ---------- .

I excel in guest messaging, issue resolution, property management, and managing listing operations such as pricing, calendar updates, and policy adjustments. I am tech-savvy, detail-oriented, and proficient in various PMS and CRM tools.
Experience & Expertise

Guest Relations Manager – Oversee guest communication quality, provide feedback to improve service standards, and train new employees. My role ensures seamless guest experiences while optimizing operational efficiency.

Superhost Support Ambassador (Airbnb) – Specialized in Airbnb policies, guest issue resolution, and host support.

Short-Term Rental Virtual Assistant – Managed property listings, optimized pricing, handled guest inquiries, and coordinated maintenance.


Key Skills
Guest communication and support (calls, chat, email)
Property management and co-hosting
Listing optimization and calendar management
Pricing strategies and policy updates
Training and team leadership
Task automation and efficiency improvement
Maintenance coordination and issue resolution
Social media management and basic bookkeeping

Tools & Software Proficiency:
Property management systems: Hospitable, Hostaway, Guesty
Guest communication & support: Slack, Salesforce, Zendesk, OpenPhone, RingCentral
Task & operations management: Asana, Notion, Breezeway, Sentry, Yada, Loom, SuiteOp
Finance & admin: QuickBooks, Google Sheets, Microsoft Office
Creative & social media tools: Canva, Adobe Lightroom, Facebook, Instagram
Smart home & security: Remote Lock, Noise Aware, Simplisafe, Minut, Blink
Sites: Airbnb, ---------- , VRBO, TaskRabbit, DoorDash, LinkedIn, Yelp

With my background in customer service, team leadership, and short-term rental operations, I am confident in helping you enhance guest experiences, streamline operations, and grow your business. Let’s work together to optimize your rentals and bring back your work-life balance!