Current Employment Status:
Hired Part Time on Mar 30, 2021

Emerlie

Customer Service /Technical/Email/ Chat Support

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 22nd, 2024 (74 days ago)

Member Since

April 23rd, 2015

Profile Description

I am a seasoned professional with a background in nursing who made a deliberate shift to the BPO industry, embracing remote work for the past four years. Throughout my career, I've accumulated nearly a decade of experience as a customer service associate, a year as a technical support representative, and an additional four years specializing in Ecommerce Shopify Customer Service, handling both email and chat support remotely.
My journey has also included a brief venture into sales, contributing to a well-rounded skill set. What defines me professionally is not only my technical expertise but also my approach to work. I bring patience, a willingness to go the extra mile, and an unwavering commitment to giving my best in every task I undertake.
As a team player, I thrive in collaborative environments and easily establish positive relationships with colleagues. Dedication and a high level of trainability are integral aspects of my work ethic. Being detail-oriented and goal-oriented, I consistently strive for precision and efficiency in achieving objectives.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

E-Commerce » Bigcommerce

Experience: Less than 6 months

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Healthcare

Experience: Less than 6 months

Customer Support » Insurance » Medical Insurance

Experience: 1 - 2 years

Office and Administration » Microsoft Word

Experience: 10+ years

Basic Information

Age
41
Gender
Female
Website
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Address
DAVAO CITY, DAVAO DEL SUR
Tests Taken
DISC
Dominance: 29
Influence: 41
Steadiness: 24
Compliance: 7
English
B2(Upper Intermediate)
Uploaded ID
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