Operation Assistant Manager | Data Analytics | Customer Service Specialist

Overview

Looking for part-time work (4 hours/day)

at $5.04/hour ($480.00/month)

Bachelors degree

Last Active

June 6th, 2026 (7 days ago)

Member Since

February 10th, 2022

Profile Description

I am an Risk Operations Assistant Manager and Executive Assistant with 10 years of experience helping business owners move from overwhelmed to optimized. My approach is straightforward: I combine traditional project management discipline with modern automation and data management tools to ensure your business runs efficiently with minimal manual intervention.

If your backend operations feel chaotic, I step in to clean up the data, streamline the workflows, and build the systems needed so you can focus entirely on scaling.

Key Achievements
1. Workflow Automation: Eliminated repetitive administrative tasks by building custom Google Apps Script automations, saving teams hours of manual data entry every week.

2. Database & Data Management: Managed database connections and executed queries using DBeaver to ensure critical business data remained accurate, secure, and easily accessible.

3. Operational Leadership: Led a team of 10 to successfully launch cross-departmental projects, establishing clear KPIs and documenting every process into repeatable SOPs.

4. Data Integrity & Clean-up: Cleaned and validated massive, messy datasets using advanced Excel formulas, drastically reducing reporting errors in financial and operational dashboards.

Technical Toolkit & Skills
1. Operations & Management: SOP Creation, Team Leadership, Project Coordination, Process Mapping, KPI Tracking, Inbox & Calendar Management.

2. Data Management & Clean-up: DBeaver, SQL basics, Advanced Excel/Google Sheets (VLOOKUP, Index/Match, Pivot Tables, Data Validation), Data Deduplication, Quality ---------- tomation & AI: Google Apps Script, Native Tool Integrations, Generative AI (ChatGPT/Gemini for rapid troubleshooting, research, and documentation).

3. Collaboration: Slack, G-Suite, ClickUp

How I Will Help Your Business Run Smoothly
1. Process Systematization: I don't just manage chaos; I fix it. I will audit your current workflows, eliminate bottlenecks, and turn your daily tasks into clear, documented Standard Operating Procedures (SOPs).

2. Data Organization: If your spreadsheets, databases, or CRM are a mess, I will clean them up, standardize the inputs, and ensure you are making business decisions based on accurate data.

3. Proactive Problem Solving: As an assistant manager, I don't wait to be told what to do. I look for operational friction and fix it before it impacts your bottom line.

4. Inbox & Asset Control: From achieving "Inbox Zero" to organizing your digital files, I protect your time by handling the heavy administrative lifting.

Let’s Connect if you need a reliable, tech savvy partner who takes true ownership of your operations, let’s talk about how I can free up your time and help your business scale.

I have attached my portfolio below for your review
Portfolio: ----------