Jaica

Customer Support | Technical Support | Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 10th, 2026 (yesterday)

Member Since

February 9th, 2022

Profile Description

I’m an organized, reliable, and detail-oriented Customer Support with strong communication and problem-solving skills. I can efficiently handle administrative tasks such as email and calendar management, data entry, customer support, research, scheduling and document preparation. I’m adaptable, quick to learn new tools and processes, and able to work independently while maintaining professionalism and confidentiality. My goal is to help businesses stay organized, improve productivity, and provide excellent support to clients and teams.

Top Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Experienced in creating and optimizing product listings on Shopify, including SEO-friendly descriptions, keyword research, variant setup, image optimization, and collection management to enhance visibility and drive sales.

Customer Support » Technical Support

Experience: 1 - 2 years

Provided frontline technical support to customers by troubleshooting software, hardware, and account-related issues through phone, email, and chat. Resolved technical concerns efficiently, documented cases accurately, and ensured excellent customer service while meeting performance targets.

Customer Support » Ecommerce » Ebay

Experience: 1 - 2 years

Experienced in creating and optimizing product listings on eBay, including SEO-driven titles, item specifics optimization, pricing strategy, image enhancement, and inventory management to increase visibility and sales performance.