• Active listening and responding to customers’ needs and concerns.
• Hands on experience in reviewing, updating, or making changes to customer accounts.• I am skilled in providing information regarding products and services of the company.
• Ability to handle complaints effectively.• Proven ability to determine answers and solutions quickly using resources.• Knows how to handle irate and angry customers.• Confident with taking customer phone calls professionally and courteously.• Accurately records detail of client contacts and service history.• Know how to determine customer needs through effective questioning and research.• Can adapt to changes• Improves basic knowledge of company procedures, product information, and online resource tools.• Eager to work with the team in order to attain customer service goals.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.