Experienced Virtual Assistant | HVAC Customer Service | Lead Generation & Admin

Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($896.00/month)

Bachelors degree

Last Active

June 28th, 2026 (12 days ago)

Member Since

February 2nd, 2022

Profile Description

Hello! I'm Roselyn, a dedicated Virtual Assistant with over 6 years of customer service experience and a background in lead generation, administrative support, and CRM management.

I previously worked as a Customer Service Representative for an HVAC and heating oil company, where I handled customer inquiries, appointment coordination, account management, and service-related concerns. This experience helped me develop strong communication, problem-solving, and organizational skills.

As a Virtual Assistant, I have experience with lead generation, data entry, internet research, email management, CRM platforms such as Salesforce, and general administrative support. I am detail-oriented, reliable, and able to work independently while managing multiple tasks efficiently.

My goal is to help businesses stay organized, improve operations, and provide excellent customer experiences. I am always eager to learn new tools and processes and take pride in delivering high-quality work.

Skills:
• Customer Service
• Virtual Assistance
• Lead Generation
• Data Entry
• CRM Management (Salesforce)
• Email Management
• Internet Research
• Administrative Support
• Appointment Setting
• Communication & Problem Solving

I look forward to helping your business grow and succeed.