Profile Description
Consider me as your "Jack of All Trades in Real Estate". I have solid 6 years of experience in almost all aspects of day to day real estate operations in the United States such as Administrative, Lead Management, Marketing (Email Marketing, Social Media Marketing, and Management, Advanced Photo Editing, Graphic Designing, Video Editing and Animation, Content Creation, Website Management, SEO, Postcards, Newsletters, Presentations, Virtual Tours), Pre-Listing and Listing Coordination, and Transaction Coordinator. I have previously assisted a real estate company in Florida for 3 years as an Executive Administrative Assistant/Transaction Coordinator/Marketing Specialist. I have also managed a team of virtual assistants in all of these aspects and set up systems and processes for day-to-day operations. I have successfully juggled these roles for 3 years using my strong organizational skills, passion, and dedication to the company. As a Real Estate Executive Administrative Assistant, I handled daily administrative tasks such as setting up meetings and webinars, assigned tasks to the team, handling paperwork and electronic signatures, creating automation, setting up systems and processes for day to day operations, scheduling showings, sending out cards and postcards, schedule professional photos, uploading the listings to MLS, getting complete and accurate HOA information, create property websites, uploading virtual tours, managed property listing websites such as Zillow, Upgrade to see actual info, Trulia, Google My Business, Craigslist, Facebook Marketplace and more. I also did recruitment, market research, pulled listings, mailing lists, website management (with HTML and CSS knowledge), and many more. As a Transaction Coordinator and Listing Coordinator, I assisted with the entire buying or selling transaction from pre-listing and buyer agreements, under contract, and up to the closing table. I prepared the listing paperwork, property tax information from the county website, sent pre-listing and listing presentations, and market research for listing appointments. I set up buyer agreements and referrals. Once it goes under contract, I review all the contracts and disclosures to make sure everything is signed accordingly, I list down and reach out to all parties with the deadlines for inspection, earnest money deposits, HOA applications and approvals, appraisal, and loan approvals. I also help with ordering titles, scheduling inspections, appraisals, walkthroughs, getting utility information, following up on inspection resolutions, title resolutions, appraisal resolutions, and addendums. I also make sure that we have a complete list of documents we need for compliance such as the executed sales or purchase agreement, disclosures, addendums, counteroffers, loan pre-approval, and all other documents pertaining to the transaction in an organized manner. I also professionally communicate via email, text, or phone call and applied business communication ethics with all parties such as both the buyers and the sellers, agents representing the other side of the transaction, transaction coordinators, inspectors, escrow companies, title companies, appraisers, and lenders to ensure each deadline are met or execute extensions in a timely manner should it be needed. As a Lead Manager, I was in charge of adding and updating leads from our database. I made sure we have the most accurate information by doing extensive research on the leads. I have applied the right tags, source, mailing address and/or property address, accurate contact information, set up custom market updates and custom saved searches, applied action plans or drip campaigns, pull leads from the CRM or other lead referral sites such as Zillow, Upgrade to see actual info, Homelight, FastExpert, Google Local Ads, and more. As a Real Estate Marketing Specialist, I was in charge of creating content. They may either be in a form of a graphic design, video editing and animation, blogs and content pages with SEO applications, postcards, mailers, EDDMs, newsletters, email content for email marketing, landing pages, social media captions, and images. I also managed all social media platforms such as Facebook, Instagram, YouTube, Twitter, LinkedIn, and TikTok. I planned out weekly or monthly social media posts strategically, scheduled posts, created Stories, and I also have attended different seminars/webinars in improving social media strategies and practices such as proper hashtags, geotagging, and other latest trends. I also pulled market statistics for social media posting and for the website. I ensure each content and language is in line with the company's core values and branding. I keep myself up to date with the changes as time goes by and as technology progresses so I also love to seek new ideas in improving the company's marketing strategies and practices to reach maximum exposure and create more opportunities for clients and teaUpgrade to see actual infombers. Here are some of the tools and platforms I have experience with: GSuite (Gmail, Calendar, Voice, Drive, Docs, Sheets, Meet, Slides, Draw, and Forms); MS Office (Word, Excel, Powerpoint, Publisher); Sierra Interactive; RealGeeks; GGMS; Skyslope; Mailchimp; LeadPages; Hubstaff; Multiple Listing Service (FlexMLS and Matrix); ShowingTime/ShowingDesk; DigiSign; DocuSign; FormSimplicity; Trello; Asana; Homelight; Upgrade to see actual info; Upgrade to see actual info; FastExpert; ListingsToLeads; Trulia; Asteroom; Craigslist; CTMe; Facebook (Facebook Page, Facebook Marketplace, Facebook Groups, Creator Studio, Business Suite); Yelp; Google My Business; Google Local Services; Instagram; Upgrade to see actual info or other scheduling platforms; LinkedIn; Zapier; Property Appraiser Websites; Property Manager Websites; Canva; Adobe Photoshop; Adobe Lightroom; Adobe Illustrator; Adobe InDesign; Adobe Acrobat; Filmora; Sony Vegas Pro. I stand by the 100/0 principle - 100% ownership and 0% excuse. I have a strong can-do attitude and loves to provide solutions, ideas, and problem-solve. I have EXTREME attention to detail as this is very important to the many roles I have been in. I am a very tech-savvy person so I can navigate my way through different online platforms with ease. I show commitment, dedication, and passion to the quality of work and service I provide. I learn fast and require minimal to no supervision needed. I am ready to start ASAP and backed with the tools I need to be successful in this role and to show up every day for the team (this includes a backup internet source and a backup computer). I'm your all-around Virtual Assistant with writing, speaking, photo/video/music editing, video animation making either for marketing or for personal use, graphic designing, basic computer troubleshooting, and SEO skills all thrown in. I'm proficient in English both oral and written. I have been working online since 2014 with experience in the Logistics and E-commerce industry. I can work under pressure, deliver set goals, and always be willing and eager to always learn something new and/or be trained.
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