Inbound & Outbound Sales Specialist/CSR/Email & Chat 

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelor's Degree in Mass Communication Major in Broadcasting

Last Active

April 23rd, 2024 (6 days ago)

Member Since

February 1st, 2022

Profile Description

Account: Weiss Publishing
Financial Newsletter that offers financial marketing investing recommendations from Investors, Advisors, and Financial Experts.
Inbound Sales-Taking inbound calls about subscription queries, existing subscriber that needs assistance about billing, technical problems, cancellation, refund and Upsell.
-Outbound Telemarketing- Calling customers and sell financial newsletters from different editors (New acquisition, Early Renewal, Winback and Cross-Sell)
Medix Select
Outbound Telemarketing- Calling customers and sell food supplements (New acquisition, Early Renewal, Winback and Cross-Sell)
Capitalist Exploits
- Subscription service that gives members low-risk-high-rewards trading strategies and ideas from around the world designed to multiply your investment capital over the coming years.
-Answers new, existing or previous subscriber’s inquiry about the subscription via Inbound, Outbound, Email and Chat.
-Outbound Telemarketing- Calling customers and sell financial investing recommendations (New acquisition, Early Renewal, Winback and Cross-Sell)
Jordan Belfort
-B2B Upgrade to see actual infolling customers in different countries and offer/sell training courses of The Wolf of Wall Street (New Acquisition, Renewals, Winback).
Newsmax
-Newsletter subscription (political, health & wellness from the renowned doctors, financial). -Inbound. Assisting new, existing and previous customers about an order, cancellation, billing, technical issue, return and refund.
-Outbound Upgrade to see actual infolling customers and offer/sell newsletters (New Acquisition), Early Renewal (Existing Subscribers) and Winback (cancelled subscription).
Senior Line Account Specialist (CSR)
*Subject Matter Expert (SME) – Floor support, Taking Sup calls if the Supervisor is not around.
*Customer Service Representative – Take inbound calls.
Sales Support- Process orders, returns, replacement, refund for a purchased equipment.
Billing- Assisting customers about their charges authorized/unauthorized, explain why they got those charges and make sure that it won’t lead to a dispute/refund.
Technical Support- Since the account caters satellite radio, having an excellent signal or reception is must. We assist customers about technical problems whether it’s the signal or the equipment.
Retention- Assisting customers that were fully-dUpgrade to see actual info to cancel their subscriptions. But before processing the cancellation, you must offer good deals and discounts so you’ll make the customer stay within his/her membership.