SOCIAL MEDIA MANAGER | TIKTOK MEDIA BUYER

As an affiliate marketer on TikTok, I created and managed several TikTok Ads to market my videos and reach the right target audiences.

As a Chat Support representative, I excel in providing efficient and effective assistance to customers through real-time chat interactions. Drawing upon my extensive product knowledge and problem-solving skills, I swiftly address customer inquiries, troubleshoot technical issues, and guide users through various processes. My ability to communicate clearly and empathetically enables me to understand and resolve customer concerns while ensuring a positive and satisfying experience. I am adept at multitasking and maintaining composure in fast-paced environments, consistently delivering high-quality support that exceeds customer expectations. Additionally, I meticulously document interactions and collaborate with cross-functional teams to escalate and resolve complex issues, demonstrating a commitment to delivering exceptional service and fostering customer loyalty.