Shopify Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.70/hour ($1,179.20/month)

Associates degree

Last Active

April 17th, 2024 (13 days ago)

Member Since

January 27th, 2022

Profile Description

With over 12 years of experience in customer service and technical support in the BPO industry, combined with 2 years of specialized experience as a Shopify and Gorgias virtual assistant. My extensive experience in the BPO industry has equipped me with a deep understanding of customer service best practices, effective communication, and problem-solving skills. Throughout my career, I have consistently demonstrated my ability to meet and exceed customer expectations, resolve complex issues, and provide exceptional service. I have a proven track record of improving customer satisfaction ratings and reducing response times. In my most recent role as a Shopify and Gorgias Virtual Assistant, I honed my expertise in e-commerce and support technologies. I managed customer inquiries and order processing and ensured a seamless shopping experience for clients. My experience with Gorgias and Shopify platforms allowed me to streamline support processes, enhance customer engagement, and provide timely solutions to customers. I also gained proficiency in managing inventory, product listings, and assisting with e-commerce store operations. These skills will enable me to contribute effectively to your team, optimizing the customer service experience for your clients.