IT|VA|Data Researcher|Customer Service Non-Voice

Overview

Looking for part-time work (6 hours/day)

at $7.00/hour ($924.00/month)

Bachelors degree

Last Active

September 11th, 2023 (279 days ago)

Member Since

January 25th, 2022

Profile Description

Hello Visitor! Are you looking for a skilled and tech-savvy virtual assistant with several years of experience who is dedicated, honest, and diligent? I am the one you are looking for. I am ready to help you lift your tasks and let you focus on the priority one.I can pick up new skills quickly, and I'm flexible when it comes to tasks. Most technological instruments are familiar to me thanks to my experience working in the IT sector.
All of my clients in the past have given me recommendations and left 5-star reviews expressing how impressed they were with the high caliber of service I delivered.
I have worked as a virtual assistant for 7 years and have managed a variety of tasks including :
* Data Entry/ Data Listing/ Product upload
* Inputting client information in contact us form
* Uploading music metadata on websites
* Collecting data in website and input it ongoogle sheet
* Formatting notion document based on
template given
* Uploading hotel for rent and images
* Uploading products in ecommerce sites
* Real Estate property for sale data checker like:
       - Title, Description, Address
       - Price
       - Images
* Data Research
* Artist Research
* Music Festival Research
* Amazon Product Research
* LinkedIn Research
* Converting PDF file to word document
* PDF file content retype in word document
* Customer service
        - Handling Email bounced back
        - Handling customer repair request for vehicle insurance
        - Addressing customer's inquiry and concerns
        - Reviewing and correcting issues of customers membership details
* Auditing service / Data Verification
* Auditing tickets purchased for different performer in inventory site.
       - Checking tickets seat # and order #

I always try to put myself in the position of the client, act ethically, and work with integrity. I can learn quickly for any new tasks arrived so no problem in terms of training.
Brief educational background, I am a graduate with a Bachelor of Science in Information Technology specializing in Web Development. For now, I am not into web development but I am concentrating on being a virtual assistant.
Below are the sample tools used:
* Project Management tools and software:
     - Slack
     -Trello
     -Kanban
     -TFS ( Team Foundation Server)
     -Notion
*Microsoft tools like:
    -Excel
    -Word
    -Outlook
    -And many more..
*Chat applications like:
    -Upgrade to see actual info
    -MS Teams
    -Google Hangouts
   -Whatsapp
* Google tools and software
   -Gmail
   -Google Drive
   -Google sheet
   -Google Docs
* E-commerce
   -Amazon
   -RevSeller plugin
   - Ebay
   - Walmart
   - Shopee
   - Lazada
   - Other client owned ecommerce site
* Concert/Shows ticketting tools:
   - Upgrade to see actual info
   - Ticketmaster
   - AXS
   - Skybox inventory site
   - Textverified
   - Domain
   - Bluehost
   - Wordpress
* Data analytics tool like:
   - MySQL
   - SQL
* Social Media tools like:
  - Facebook
  - Instagram
  - Twitter
Thank you for visiting and have a nice day ahead!