Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 28th, 2024 (yesterday)

Member Since

January 23rd, 2022

Profile Description

As a Customer Service Representative, I understand that providing exceptional service is key to retaining loyal customers and driving business growth. With my extensive knowledge in customer service, sales representative, Learning specialist and as a talent acquisition specialist. I am confident to handle any challenges that may arise and provide the best solutions to satisfy customers' needs.
I have a strong understanding of customer behavior and how to manage difficult situations. I am also proficient in using various customer service tools such as CRM software, email, chat, and phone support. I am well-versed in resolving customer complaints and inquiries in a timely and professional manner, ensuring that their needs are met and expectations exceeded.
I understand the importance of effective communication and active listening in providing an outstanding customer experience. I also have experience in cross-selling and upselling products and services, managing teams, and outsourcing candidates to land to a job. thereby increasing customer satisfaction and revenue for the company.
With my extensive knowledge in customer service, I am confident that I can contribute to the success of any organization that values customer experience and satisfaction.