• Resolves customer inquiries through multiple contact mediums.
• Assisting Hiring Managers, applicants, candidates, client employees, recruitment staff, and other stake holders.
• Demonstrates exceptional customer service skills and emotional intelligence.
• Uses critical thinking skills to independently assess and resolve situations.
• Identify potential issues of risk to the client and
• Works with internal and external stakeholders to ensure proper customer service is being delivered.
• Delivers on a multitude of services - including application assistance, status of application requests, employee referral requests, requisition creation, password resets and similar services.
• Acts as a company gatekeeper and liaison to recruitment process.
• Resolves internal and external candidate's inquiries through multiple contact mediums (phone, chat, internal cases, and
• Assist hiring managers and recruitment staff to create and/or modify job requisitions.
• Assist current and former employees to fulfill their HR needs.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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