Current Employment Status:
Hired Full Time on Jan 25, 2024
Hired Full Time on Jul 3, 2025

Gerry

Ecommerce Customer Support - Email,Chat or Phone

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Overview

Looking for full-time work (10 hours/day)

at $8.31/hour ($2,000.00/month)

High school diploma

Last Active

June 22nd, 2026 (3 days ago)

Member Since

January 23rd, 2022

Profile Description

I provide reliable support with five years of BPO experience, specializing in customer service, calls, chat, email, appointment setting, and data management. I have worked as an Amazon customer service agent and fraud analyst, managing banking and healthcare accounts. After three years, I was promoted to Real-Time Manager, overseeing site metrics and reports, then to Scheduler, managing 1,000 agents across two BPO sites. I also have property management experience, including maintenance coordination and billing. Proficient in CRM systems, Excel, and Shopify for Amazon FBA, I possess strong customer service and communication skills. Thank you for considering my application.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Gorgias Customer Support - Ecommerce

Customer Support » Technical Support

Office and Administration » Data Entry

Marketing » Copywriting

Real Estate » Appointment Setting

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
28
Gender
Male
Website
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Address
Antipolo City, Rizal
Tests Taken
DISC
Dominance:
Influence: 0
Steadiness: 0
Compliance: 0
English
C1(Advanced)
Government ID
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