Current Employment Status:
Hired Full Time on Jan 25, 2024

Gerry

Virtual Assistant - Phone, Email and Chat Customer Support

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Overview

Looking for full-time work (10 hours/day)

at $10.00/hour ($2,200.00/month)

High school diploma

Last Active

February 10th, 2025 (6 days ago)

Member Since

January 23rd, 2022

Profile Description

I am here to provide reliable support and simplify your life. With five years of experience in the BPO sector, I have expertise in customer service, inbound/outbound calls, chat, email, appointment setting, and data management. I’ve worked as an Amazon customer service agent and fraud analyst, handling banking and healthcare accounts. After three years, I was promoted to Real-Time Manager, overseeing site metrics, communication, and reports, then to Scheduler, managing timetables and 1,000 agents across two BPO sites. Additionally, I have experience in property management, including coordinating maintenance, managing work orders, and preparing bills. I am proficient with CRM systems, Excel, and Shopify for Amazon FBA, including processing refunds, returns, and cancellations. I possess strong customer service and communication skills and am eager to contribute to your team’s success. Thank you for considering my application.Gmail: Upgrade to see actual info Upgrade to see actual info

Basic Information

Age
27
Gender
Male
Website
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Address
Antipolo City, Rizal
Tests Taken
DISC
Dominance:
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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