Jessa
Healthcare Customer Care Associate |Clinical Intake Specialist | Medical Billing
Verified
With Timeproof
Overview
Looking for any work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelor's degree
Last Active
July 5th, 2026 (3 days ago)
Member Since
January 21st, 2022
Profile Description
Healthcare Customer Support Specialist with 3+ years of BPO and medical billing experience supporting U.S.-based providers, members, and patients across prior authorization, referral processing clinical intake, account resolution, and payment collection. Proficient in NextGen Healthcare, eClinicalWorks, Genesys, RingCentral, CGX, and revenue cycle platforms while maintaining strong performance across QA, AHT, attendance, outbound productivity, and account resolution metrics. Managed high-volume inbound and outbound healthcare workflows while ensuring HIPAA-compliant documentation, accurate case updates, and timely escalation handling.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Professional Services » Medical Services » Medical Billing
Experience: Less than 6 months
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Accounting » Accounts Receivable » Collection
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Silang, Cavite
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 31
- Influence: 16
- Steadiness: 26
- Compliance: 26
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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