CSR

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Associates degree

Last Active

June 27th, 2026 (14 days ago)

Member Since

January 17th, 2022

Profile Description

Hi! I’m a highly experienced Virtual Assistant with a strong background in short-term rental (STR) management, customer service, and guest support. I bring over 3 years of hands-on experience working with Airbnb, along with additional experience in property management, telecommunications, and travel services.
? Airbnb & Property Management – 4+ Years

I’ve worked as an Airbnb Customer Support Representative and later transitioned into a Co-Host/Admin VA role, where I managed over 180 listings. I’m confident handling guest communications, pricing tools like PriceLabs, OTA software (Guesty, Hostaway, Enso Connect), and can manage listings, inquiries, maintenance coordination, and guest escalations with care and efficiency.
? Customer Support Background – Verizon Wireless & Viator

I also bring over a year of experience as a Customer Support Specialist for Verizon Wireless, assisting with account concerns, billing, and tech troubleshooting. At Viator (a TripAdvisor company), I supported travelers with bookings and cancellations
? Tools & Skills: Airbnb, Guesty, Hostaway, Enso Connect, Slack, PriceLabs, Google Workspace, Microsoft Office

? Strong communication skills (verbal & written)

? Fast learner, dependable, works independently with minimal supervision

? Stable internet and power backup
I’m now looking to join a team where I can contribute my STR expertise and customer service skills while continuing to grow professionally. Let’s work together!