Ecommerce Manager/ Customer Success/ Content Moderator

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (5 days ago)

Member Since

January 16th, 2022

Profile Description

The Virtual Assistant Unicorn 
10+ years of PRO Virtual Assistance Experience


From seamless order processing to attentive customer assistance, I enhance operational efficiency and elevate shopping experiences. Let me optimize your online venture with top-notch eCommerce assistance for sustained growth and customer satisfaction. Here are the processes I can run for you 

 - Supply Chain Planning 
 - Warehouse Management
 - Inventory Management 
 - Order fulfilment 
- Customer Service 


Marketing Extensive experience with the following

     - Amazon Seller Central 
     - Drupal 
     - Shopify 
     -  Magento/Adobe Commerce 
     -  WooCommerce
     -  Wix 

Seems like a good fit for your eCommerce Empire 

Drop a personalized message and let's see in what capacity I could help or if you want to learn more about what I can do for your business, here's more to this Unicorn

Customer Service/Success and Technical Support 

These strategic enablers are essential for brand trust, customer loyalty, and competitive differentiation. My presence in your team will foster customer retention, facilitate scalability, and mitigate risk,  thereby optimizing customer lifetime value and global market positioning. 

Very much tech savvy -- I eat the following tools for breakfast:

 - Hubspot 
 - Chargebee 
 - ShipStation 
- Zendesk 
- Freshdesk 
- Microsoft Dynamics 365 
- Gorgias 
- Intercom 
-  Upgrade to see actual info 
- Zoho 
- Sprout Social 
- Asana 
- Slack 
- ClickUp 
- Trello
- Calendly
- Upgrade to see actual info


Community and Social Media Moderation    
Experienced freelancer with a knack for Community and Social Media Moderation. Elevating brand trust, customer loyalty, and market presence through strategic support that nurtures engagement, fosters authentic connections, and ensures a vibrant online community 

Community platforms moderate in:

-  Facebook 
-  Instagram 
- Twitter 
-  LinkedIn 
- Pinterest 
- Google Business Profile 


 Social Media Management and Marketing

Crafting compelling narratives, driving engagement, and harnessing data-driven strategies to amplify your brand's digital footprint and foster meaningful connections, resulting in heightened visibility and impactful market positioning. 

- Canva(images, videos) 
- Instagram Carousel
- Capcut
- Text Drip
- Photopea 
-  Google Slide 
-  ChatGPT 
-  MailChimp 
-  ActiveCampaign 
-  Agorapulse 
- Zap/ Zapier
- Sprout Social
-  Sendible 
-  SocialBee 
-  Metricool 
-  Zoho Social 
-  Hootsuite 
-  SocialPilot 
-  Klaviyo 
- Stamped 
- Instagram Carousel
-  Adobe Photoshop
- Later
- Buffer
- Loomly
- Iconosquare


if you're sold and think we're a good fit, drop a personalized message and let me know 
when would the best time be for a Discovery Call 

Talk Soon, 
Nesi