Customer Service Representative |Cold Caller| Debt Collector

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Undergraduate

Last Active

April 26th, 2024 (9 days ago)

Member Since

January 15th, 2022

Profile Description

I've been working in the BPO industry for almost 4 yrs and trained with different skills like Technical Support, Customer Service Representative, Cold Caller, and Debt Collector. I've learned a lot about handling irate consumers and providing a real-time solution. When taking angry consumers, all I do is listen, comprehend, show empathy and give the consumer assurance that I will be helping them with their concerns.
As a debt collector, I've also learned how to negotiate with consumers where both parties can benefit from it. Giving them payment plans, offering settlements, and helping them with their dispute claims.