Josephine
Technical Writer | SaaS Documentation, Knowledge Base, Enablement
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.65/hour ($1,280.00/month)
Bachelors degree
Last Active
June 4th, 2026 (7 days ago)
Member Since
January 15th, 2022
Profile Description
I turn messy documentation into clear systems your team and your AI can actually use.
I have 2+ years of experience working closely with product, engineering, and support teams to build Help Center content, internal docs, and simple workflows that reduce confusion and make day-to-day work smoother. I also optimize and test content so AI tools and chatbots can deliver more accurate, useful answers.
Here’s how I can help:
• Help Center / Knowledge Base (Zendesk)
• SOPs and internal documentation
• Product guides, FAQs, onboarding content
• Documentation workflows and cleanup
• AI-ready content optimization
If your docs feel scattered or hard to maintain, I can help bring structure to it.
Top Skills
Marketing » Content Creation » Technical Writing
Experience: 6 months - 1 year
Marketing » Content Creation » Guide Writing
Experience: Less than 6 months
Other Skills
Design » Product Design » Usability Testing
Experience: Less than 6 months
Video Editing
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Design » Graphic Design » Canva
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: Less than 6 months
Marketing » CRM » Freshworks CRM
Experience: Less than 6 months
Marketing » Copywriting
Experience: Less than 6 months
Project Management » Asana
Experience: Less than 6 months
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Office and Administration » Documentation
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: 1 - 2 years
Project Management » Notion
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 18
- Influence: 07
- Steadiness: 29
- Compliance: 45
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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