I am July, I am currently a full time Reports Analyst in a BPO company. I have several experiences on back office tasks, such as Time Administration and Billing Support. Though I worked mostly on back office tasks, I also have experiences in Inbound calls and Outbound calls. I worked as a dispatcher to a Telco Company. I answer calls and help them on their day to day inquiries. Managing time and assigning jobs to technicians. Due to my dedication to work and mastery on the processes, I became Customer Experience Analyst or known as Quality Assurance Team. I audit the tea
With all the experiences I had on my almost 7 years of working on the same company, I can surely say I have the following listed skills:
Hard Skills:
* Basic knowledge in SAP
* Knowledge in MS Excel
*Experienced in using Google applications ( Google Forms, Google Sheets, Data Studio)
Soft Skills:
* Average English Communication Skills
* Detail Oriented
* Critical Thinker
* Can adjust to any working environment
* Can work independently
I am very eager to learn and try new things in Freelancing world, I am willing to start to basic tasks. So if you have any data entry tasks, spreadsheets needed help or even creating data visualization in data studio, feel free to reach out to me and I am very much willing to help.
Thank you and have great day ahead.
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