John

Customer Service Representative/Sales & Tech Support

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 17th, 2024 (12 days ago)

Member Since

January 6th, 2022

Profile Description

Proficient in Avaya X Soft Phone, Swoop (Dispatch Tool), One Road (Car Insurance Check), Zendesk, OneApp, and SalesForce, I bring extensive expertise to the table as a Customer Care Specialist, Appointment Setting, Cold Calling. My experience includes making outbound calls to Subaru roadside assistance clients, excelling in Winback and Special Project 1 campaigns.
With meticulous attention to detail, I ensure accurate case taggings and have been entrusted as the team's main point of contact in the absence of the team lead. Additionally, I efficiently run case closures every hour, providing real-time updates for seamless operations.
Let's collaborate and optimize your call center operations together!

Top Skills

Real Estate » Appointment Setting

Experience: Less than 6 months

Customer Support

Customer Support » Phone Support

Other Skills

Real Estate » Cold Calling

Experience: Less than 6 months

Customer Support » Email Support

Customer Support » Technical Support

Basic Information

Age
30
Gender
Male
Website
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Address
Tests Taken
None
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