Proficient in Avaya X Soft Phone, Swoop (Dispatch Tool), One Road (Car Insurance Check), Zendesk, OneApp, and SalesForce, I bring extensive expertise to the table as a Customer Care Specialist, Appointment Setting, Cold Calling. My experience includes making outbound calls to Subaru roadside assistance clients, excelling in Winback and Special Project 1 campaigns.
With meticulous attention to detail, I ensure accurate case taggings and have been entrusted as the team's main point of contact in the absence of the team lead. Additionally, I efficiently run case closures every hour, providing real-time updates for seamless operations.
Let's collaborate and optimize your call center operations together!
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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