Customer-focused professional with
nearly a decade of experience in service,
support, and operations. Skilled in issue
resolution, team leadership, and remote
work. Seeking a Business Virtual Assistant
role to apply strong organizational and
problem-solving skills.
JOB TASKS / EXPERIENCES:
-Processing freight return labels and pickups on Netsuite-Working closely with vendors on return approval while also
working with the warehouse team-Coordination with customer regarding return information in a
timely m
stakeholders-Handles aftersales of the whole region
-Acts as the point person for all employees, providing administrative support and managing their queries
-Conduct meetings and strategic pl
-Reporting to HR and senior management.
-Evaluating performance and providing feedback
-Inventory management of units, cellphone parts, and fixed assets
Responsible for social media responsiveness for client queries, comments, and suggestion
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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