Operations Manager, Virtual Assistant, Team Leader, Trainer

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

May 15th, 2024 (yesterday)

Member Since

January 2nd, 2022

Profile Description

As a versatile virtual assistant and Operations Supervisor, I bring over 7 years of leadership experience in customer service, recruitment, and product training within the call center and Business Process Outsourcing (BPO) industry. I have developed a strong expertise in telecommunications, retail, E-Commerce, and financial/credit card services. My role as an Operations Supervisor has sharpened my abilities in strategic operational management, solving complex customer service issues, and effectively leading and managing call center agents.
In fast-paced environments, I've honed skills in detail orientation, resilience, and flexibility with client tools. Known for hard work, excellent listening, quick learning, and adapting to time zones, I prioritize client trust and on-time project delivery.
My skills include:- Call Handling- Leadership- Team Development- Team Management- Email Management- Calendar Management- Office Applications- Internet Research- Real Estate- Appointment Setter- Google Suite- MSO