John

Team Leader Customer Service

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

May 13th, 2024 (3 days ago)

Member Since

December 30th, 2021

Profile Description

Ensures that calls are handled professionally.
Provides direction and guidance to guarantee consistent achievement of key performance metrics.
Achieves, measures, reports and communicates metric goal attainment for assigned team.
Ensures accurate and timely communication of client and campaign issues to Manager Site Operations.
Consistently achieves goals for number of call monitorings per week and scores for assigned team of customer service agents.
Coaches, mentors and develops agent team for skills expansion and promotional opportunities.
Performs other duties as assigned.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Basic Information

Age
32
Gender
Male
Website
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Address
San Pedro, Laguna
Tests Taken
None
Uploaded ID
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