Hi! I’m
I specialize in helping businesses streamline operations, build automation workflows, and optimize client experience using tools like Go HighLevel, ClickUp, and Google Workspace. My background in the BPO industry, where I advanced from CSR to Subject Matter Expert, also brings a client-first mindset to every project I manage.
Here’s what I bring to the table:
Project & CRM Management – Build pipelines, automation, and manage campaigns in Go HighLevel.
Client Success & Team Coordination – 98% CSAT, skilled in onboarding, SOP creation, and escalation handling.
Lead Generation & Sales Funnel Support – Cold calling, appointment setting, funnel building, and campaign tracking.
Content & Admin Support – Skilled in Canva,
I’m known for being tech-savvy, proactive, and results-oriented. Let’s work together to scale your systems and simplify your success.
Core Skills & Tools
Go HighLevel CRM: Pipelines, Automations, Campaigns
Project Management (ClickUp, Slack, Google Workspace)
Lead Generation, Cold Calling & Sales Funnels
SOP & Workflow Creatio
WordPress (Basic), Canva, CapCut, TikTok,
Microsoft Office, Zoom, Gorgias, CRM Tools
Work Experience
Freelance Project Manager / CRM Specialist – Remote | Jan 2024 – Present
Managed tasks, timelines, and stakeholder communications across marketing and ops projects
Built automation workflows, lead funnels, and appointment campaigns using Go HighLevel
Created and maintained SOPs for onboarding, campaign setup, and CRM usage
Utilized ClickUp, Slack, and Google Workspace to track deliverables and streamline collaboration
Technical Proficiency
Go HighLevel • ClickUp • Google Workspace • Slack • Jira Ticketing
CRM Tools (Gorgias, Zoho, HubSpot) • Canva • CapCut
Microsoft Office • WordPress (Basic) • Zoom • TikTok •
Availability
Open to full-time remote or hybrid roles with flexible scheduling.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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