Ravena

CRM Automation & Client Success Project Manager

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.99/hour ($1,920.00/month)

Associates degree

Last Active

June 25th, 2026 (3 days ago)

Member Since

December 23rd, 2021

Profile Description

Hi! I’m ---------- a detail-oriented and results-driven remote professional with 6+ years of experience in customer service leadership, 2+ years in project management, and Go HighLevel CRM.

I specialize in helping businesses streamline operations, build automation workflows, and optimize client experience using tools like Go HighLevel, ClickUp, and Google Workspace. My background in the BPO industry, where I advanced from CSR to Subject Matter Expert, also brings a client-first mindset to every project I manage.

Here’s what I bring to the table:

Project & CRM Management – Build pipelines, automation, and manage campaigns in Go HighLevel.

Client Success & Team Coordination – 98% CSAT, skilled in onboarding, SOP creation, and escalation handling.

Lead Generation & Sales Funnel Support – Cold calling, appointment setting, funnel building, and campaign tracking.

Content & Admin Support – Skilled in Canva, email marketing, and social media coordination.

I’m known for being tech-savvy, proactive, and results-oriented. Let’s work together to scale your systems and simplify your success.

Core Skills & Tools
Go HighLevel CRM: Pipelines, Automations, Campaigns
Project Management (ClickUp, Slack, Google Workspace)
Lead Generation, Cold Calling & Sales Funnels
SOP & Workflow CreationEmail Marketing & SMS Campaigns
WordPress (Basic), Canva, CapCut, TikTok, Facebook Live
Microsoft Office, Zoom, Gorgias, CRM Tools

Work Experience
Freelance Project Manager / CRM Specialist – Remote | Jan 2024 – Present
Managed tasks, timelines, and stakeholder communications across marketing and ops projects
Built automation workflows, lead funnels, and appointment campaigns using Go HighLevel
Created and maintained SOPs for onboarding, campaign setup, and CRM usage
Utilized ClickUp, Slack, and Google Workspace to track deliverables and streamline collaboration

Technical Proficiency

Go HighLevel • ClickUp • Google Workspace • Slack •  Jira Ticketing 
CRM Tools (Gorgias, Zoho, HubSpot) • Canva • CapCut
Microsoft Office • WordPress (Basic) • Zoom • TikTok • Facebook Live

Availability
Open to full-time remote or hybrid roles with flexible scheduling.

Basic Information

Age
29
Gender
Female
Website
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Address
Cabuyao City, Laguna
Tests Taken
DISC
Dominance: 23%
Influence: 18%
Steadiness: 31%
Compliance: 29%
English
B1(Intermediate)
Government ID
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