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Customer Service Representative | Social Media Manager

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 65,000.00/month
( $1,261 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $9.72 USD/hr )
EXPERIENCE OVERVIEW
Customer Service Personal/Virtual assistant, Creative Writing, Article & Blog Writing, Editing & Proofreading, Social Media Management (Facebook and Instagram), Email Marketing, Google Ads, Facebook Ads
BASIC INFORMATION
Age:
32
Gender:
Female
Location:
Bacoor, Cavite
Tests Taken:
IQ
Score:  125

DISC
Dominance:26%
Influence:34%
Steadiness:34%
Compliance:7%

English
 C2(Advanced/Mastery)
Last Active:
2022-02-23
Member Since:
2021-12-21
SKILL SUMMARY

With my Bachelor's degree in Tourism and previous experience in the travel and tourism industry as a Flight Attendant for 4 1/2 years, I am confident to be equipped with exceptional skills in customer service and customer relations.

Currently, I operate my own coffee shop here in the Philippines. I developed great management and decision-making skills from having the opportunity to conceptualize and put up my own business. I am also able to hone my customer service skills while personally interacting with my customers. I manage my cafe's social media accounts and I work hard to build a stronger online presence to attract more customers and generate more sales.

I am bilingual in English and Filipino language. I am able to communicate fluently in both written and spoken English and Filipino.

My skills and expertise are the following:

- Customer Service Support
- Personal/Virtual assistant
- Translation (Filipino and English)
- Creative Writing
- Article & Blog Writing
- Editing & Proofreading
- Social Media Management (Facebook and Instagram)
- Email Marketing
- Facebook Ads
- Google Ads
- Shopify

I am flexible and can follow instructions very well. I am great at collaborating and working in a group as well as working independently without needing a lot of supervision. I am highly organized and have great attention to detail which helps me accomplish any task effectively and efficiently. I believe that my dedication and commitment to any work given to me will help me deliver more than what is expected of me.

I am very much looking forward to the possibility of working with you.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing
  • Customer Support
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 years of experience as a Virtual Assistant. I worked for a Russian Travel Agency for 2 years and for an e-commerce business for more than 1 year.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been studying English since elementary school so I am very confident that I am fluent in English, both written and spoken English.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Writing
EXPERIENCE

I have excellent writing skills that are perfect for content creation, copywriting as well as proofreading.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Advertising
EXPERIENCE

I have been dabbling with Facebook Ads and Google Ads for almost 3 years now and I am confident that I know how to reach the right audience with high conversion rates.

SKILL RATING
  • Facebook Ads
  • Google AdWords
  • Instagram Ads

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Social Media Moderation

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