Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

December 21st, 2021

Profile Description

I’m a dedicated Virtual Assistant with 9+ years of experience in customer service, admin support, and e-commerce operations. I help businesses stay organized, responsive, and efficient—ensuring no customer inquiry, order, or issue is left unattended.

I specialize in customer support (chat, email, and phone) and have hands-on experience managing stores on Amazon, Shopify, and eBay—handling customer inquiries, processing orders, tracking shipments, managing returns, and resolving disputes.

I also have strong experience in reputation management, including monitoring and responding to reviews on Google, Yelp, and Facebook, disputing negative feedback, and optimizing Google listings to improve visibility and build customer trust.

I’m proficient in CRM and support tools like Zendesk, Gorgias, and Salesforce, ensuring all interactions are tracked, organized, and followed through until resolution.

I’m proactive, detail-oriented, and reliable. I don’t just complete tasks—I take ownership and make sure everything is handled properly from start to finish.