John

Experienced Insurance Customer Service | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $11.40/hour ($2,006.40/month)

Bachelors degree in Information Technology

Last Active

April 25th, 2024 (10 days ago)

Member Since

December 14th, 2021

Profile Description

Need a ROCKSTAR INSURANCE CSR | VIRTUAL ASSISTANT for the long haul?                                                                                                                                                                              I, Upgrade to see actual info Upgrade to see actual info, am here to provide the support you need, Here's what I offer.                                                                                                                                                                    *Providing support wherever it's needed the most*                                                                                                                                                                                                                Clients let me handle a wide array of tasks, including but not limited to, managing emails concern, complaints, inquiries, inbound & outbound calls,  processing endorsements, handling data entry, customer service, processing renewal payments, cancellations, policy reinstatement, and other request related to the insurance policy                                                                                                                                                      *Organize Agency Management System*                                                                                                                                                                                                                                         This expert got it covered! Expect your insured or policyholder files to be managed and stored in each insured account - everything is in its place and easy to find. -- from new business forms, and quotes to policy applications, binder, and all documents related.                                                                                                                                                                                                                                                                                              *Customer Service Star*                                                                                                                                                                                                                                                                          My goal is to always help your customers with their concerns and make them satisfied by providing superb customer service and by doing everything to make that happen. *wink*                                                                                                                                                                                                                                                                                *Servicing & Quoting*                                                                                                                                                                                                                                                                          Whether it's adding or removing a mortgage or lienholder change, sending an ID Card, or declaration page, I can handle it! Clients let me handle all types of Servicing endorsement and Quoting for home, auto, umbrella, and Flood policies.                                                                                                                                                                                * Flawless Data Entry *                                                                                                                                                                                                                                                                           May sound dull, but not to this PRO. I'm capable of handling large volumes of data entry without compromising on details.                                                                                                                                                                                                                               *MultitasKING*                                                                                                                                                                                                                                                                                Multitasking isn't a chore; it's my second nature, I love having many pots on the stove and I always make sure nothing gets burned and ensuring nothing slips through the cracks.                                                                                                                                                                                                                                                                                                 *Premiums & Policy Research*                                                                                                                                                                                                                                                           I'm a wizard when it comes to Renewal Premium & Policy research. I'm equipped with experience in navigating different Insurance carrier websites online like Safeco, Travelers, HOAIC, Mercury, Progressive, and many more.                                                                                                                                                                                                               In a nutshell, I'm a fun-loving, multi-skilled ROCKSTAR who's ready to dive in and help make your business life easier and more successful.                                                                                                                                                                                                                       If you're interested in my service,   just send me a direct message and we can discuss how I can help you!                                                                   

Top Skills

Customer Support

Customer Support » Insurance » Auto/Car Insurance

Experience: 1 - 2 years

Clients let me handle a wide array of tasks, including but not limited to, managing emails concern, complaints, inquiries, inbound & outbound calls, processing endorsements, handling data entry, customer service, processing renewal payments, cancellations, policy reinstatement, and other request related to the Home, Auto, Umbrella, and Flood insurance policy

Office and Administration » Data Entry

Experience: 1 - 2 years

Other Skills

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Copywriting

Marketing » Content Creation » Creative Writing

Customer Support » Technical Support

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Insurance

Experience: 1 - 2 years

Customer Support » Sales Support

Basic Information

Age
25
Gender
Male
Website
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Address
Quezon City, Metro manila
Tests Taken
IQ
Score:  111
English
C1(Advanced)
Uploaded ID
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