Marianne

Digital Marketing Specialist | Professional Customer Support Representative | So

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 19th, 2024 (13 days ago)

Member Since

December 8th, 2021

Profile Description

Need help running your business?
Social Media Manager:
As a distinguished brand endorser and social media influencer, I have developed the skills necessary to oversee my own social media accounts, including the editing of my videos and photos. With a Bachelor of Science in Business Administration - Major in Business Management degree, I have recently graduated from Far Eastern University in Manila. Through my academic and professional experiences, I have honed my abilities to manage, promote brands, and generate sales, utilizing my creative and strategic insights to maximize brand visibility and appeal.
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• ???????????????????????????????????? ???????????????????????????????????? ???????????????????? ????????????????????????, ????????????????????????????????????, ???????????? ????????????????????????????????????????????????.
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• Utilize Jotform's condition builder to set up dynamic and conditional logic within your forms.
• Integrate various features offered by Jotform, such as payment processors, CRM systems, and third-party applications.
• Implement custom styles (CSS) and branding to match your organization's aesthetic.
• Leverage the Advanced Designer in Jotform for more granular control over form layout, fonts, colors, and other design elements.
• Troubleshoot and resolve any issues related to form functionality.
• Address technical challenges, ensuring seamless form submission and user experience.
• Provide timely support to fix issues related to form responsiveness, data validation, or integrations.
• Addressing your inquiries and issues through support inbox, forums, and chat software.
Soft Skills:
• Communication
• Time management
• Multitasking
• Fast learner motivated and dedicated to the job given.
• Problem-solving
• Speed and efficiency
• Positive attitude
• Work well in a highly pressured, fast-paced environment.
Hard Skills:
• Online Research
• Typing skills 60- 70 WPM
• Data entry
• Basic Programming using C#,HTML,PHP and CSS
?Proficient in Microsoft Office and Emails
?Customer Service Voice/Non-Voice
?Technical Support
?Software Checking and Testing
?Software and Hardware Installation
?Have knowledge of how to create forms and use Jotform.
?Technical Writing
Tools
?Google suites: Google Sheets, Google Docs, Google Slides, Google Drive, Hangouts
MS Office: Microsoft Excel, Microsoft Word, Microsoft PPT, Salesmate, Otter, Slack, Whmcs, Crisp, Basecamp, Mysql Workbench, HDD Sentinel, Notepad++.
???Facebook, Instagram, Twitter. Upgrade to see actual info
?Jotform
Technical Support Tools:
?Pipedrive
?Asana
?Hubstaff
?Remote Desktop Connection
?Open Connect VPN
?Zendesk
?Confluence
?Microsoft Teams
?Google Meet
?CloudTalk
My goal is to build long-term relations with my clients through exceptional services and expertise, while being highly adaptable to accommodate their needs by offering flexible working hours..
I am excited about the opportunity to utilize my skills and experience to assist you. Whether you require support in any of the mentioned skills, I am always available to help. Let's work together to achieve growth and success!
Thank you!

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Driven and successful Social Media Manager with 4+ years of experience developing and executing campaigns that have driven significant website traffic and generated leads, resulting in a 25% increase in followers and engagement, as well as a 20% increase in conversions across multiple platforms. Collaborated with cross-functional teams to develop visually compelling and engaging content, facilitate social media calendars and analyze metrics. Adept at monitoring accounts and responding to customer inquiries and feedback.

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

As an Administrative Manager, I oversee an organization's daily office operations, manage the administrative team, and streamline workflows. I coordinate an organization’s administration system and general workflows. I supervise an administrative team and ensure daily office tasks are completed seamlessly.

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

In my customer service experience, I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information. I excel in adapting to various communication styles and maintaining a professional, empathetic demeanor.

Other Skills

Basic Information

Age
31
Gender
Female
Website
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Address
Meycauayan, Bulacan
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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