* Handle 60+ calls daily, with duties presenting relevant product information ( billing concerns, collection of payments, payment arrangements, and changing of plans)
* Provided basic technical support ( checking of services, scheduling of technician, etc. )
* Remained courteous and calm even with customer dissatisfaction.
* Computer literacy ( Microsoft Applications )
* Familiarity with tools such as Slack, iCORE, iCARE, AVAYA hard/soft phone.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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