VIRTUAL ASSISTANT

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

December 8th, 2021

Profile Description

   Are you having difficulties managing your business on a daily basis? Well, you are looking at the perfect profile to leverage your company! I am Upgrade to see actual info and I am here to help you!
1 year experience in Digital Marketing and Social Media Management
1 year experience as E-commerce VA and Store Manager
1 year Customer Success Specialist
2 years Customer Service Representative
DIGITAL MARKETING SKILLS:
- Email Marketing (Klaviyo, Mailchimp, Hubspot, Zoho)
- Social Media Management (Facebook, Instagram, Linkedin, Youtube, Tiktok, Google My Business, Pinterest)
- Content Creation via Canva or Photoshop
- Market Research/Analysis
- Branding
- Content Planning
VIRTUAL/EXECUTIVE ASSISTANT SKILLS:
- Email Management / Handling
- Data Entry
- Convert PDF to Word/Excel
- Administrative Support
- File Management
- Scheduling / Calendaring
- Accommodation Booking and Itinerary Planning
SHOPIFY VA SKILLS:
- Winning Product Research
- Product Listings
- Product Upload with description and variants
- Order Product Fulfillment
- Placing orders to the supplier
- Customer Service Support and Management (Invoice, Shipping Information, Refund, Missing Shipment and Cancel Orders Responses)
In my previous working years, I confidently ensure that my tasks are done efficiently to guarantee satisfaction. I am dedicated and determined towards my job as I always aim for success.
If you are looking for a reliable and responsible assistant, you can count on me. Feel free to message me to discuss your concerns.
-Acknowledge emails and phone calls
-Schedule meetings
-Book travel and accommodations
-Manage a contact list
-Prepare customer spreadsheets and keep online records
-Organize managers’ calendars
-Perform market research
-Create presentations, as assigned
-Address employees administrative queries
-Provide customer service as first point of contact
-Provide feedback on internal tools and processes
-Develop lasting relationships with existing customers
-Explain multiple solutions to the same problem
-Provide accurate and complete information
-Keep track of interactions with proper documentation
-Handle customer feedback and complaints
-Identify and resolve customer issues

This is my Portfolio: Upgrade to see actual info