Girlie

Technical Support Specialist | Service Desk Analyst | IT Support | Remote Suppor

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

December 2nd, 2021

Profile Description

Technical Support Professional with experience providing hardware, software,
and user support through phone, email, chat, and ticketing systems. Ski led in
troubleshooting technical issues, customer service, and remote assistance.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Provided customer assistance by responding to inquiries, resolving issues, and delivering accurate information through email communication.

Customer Support » Technical Support

Experience: 5 - 10 years

Provided assistance to users by troubleshooting software and hardware issues, resolving technical concerns, and offering step-by-step solutions through chat and email support.

Software » Network Administration » Network Troubleshooting

Experience: 5 - 10 years

Assisted in identifying and resolving network connectivity issues such as slow internet, no connection, and basic configuration problems.

Other Skills

Marketing » CRM » Microsoft Dynamics 365

Experience: 5 - 10 years

Used Microsoft Dynamics 365 for customer support tasks, including managing records, updating cases, and tracking user or client information.

Customer Support » Customer Service

Experience: 5 - 10 years

Provided assistance to customers by addressing inquiries, resolving concerns, and ensuring a positive experience.

Office and Administration » English Proficiency

Experience: 5 - 10 years

Ability to communicate clearly and professionally in written English for business and customer support purposes.

Software » Network Administration » Active Directory

Experience: 1 - 2 years

Managed user account support through Active Directory, including password resets, account unlocking, and basic user access administration.

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Quezon City, Batangas

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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