Marielle

Active Freelancer | Customer Service and Admin Support

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

April 19th, 2024 (today)

Member Since

December 1st, 2021

Profile Description

I am an experienced professional with a strong background in providing technical support, data management, customer service, social media management and credit evaluation. Throughout my career, I have excelled in resolving client inquiries through various channels, using tools like Salesforce, Zendesk, Canva and Outlook etc. Additionally, I have streamlined data for readability and prepared insightful reports for management using automated Upgrade to see actual info previous roles, I demonstrated exceptional customer service skills, managing reservations and handling inquiries efficiently via email, chat, and phone. Moreover, I possess expertise in evaluating credit data and financial statements, ensuring compliance with KYC guidelines and providing detailed risk assessment reports.

Top Skills

Office and Administration » Microsoft Word

Experience: 5 - 10 years

I possess a comprehensive understanding of this powerful word processing software. With proficiency in creating, formatting, and editing documents, I efficiently produce professional-looking reports, letters, and other textual content. My adeptness at utilizing various features, such as styles, templates, and collaboration tools, enables me to streamline document creation and enhance productivity. From basic text formatting to more advanced functionalities, I confidently navigate Microsoft Word to deliver polished and well-structured documents that meet the highest standards of communication and presentation.

Office and Administration » Data Entry

Experience: 2 - 5 years

As a Data Entry Specialist, I pride myself on my meticulous approach, data organization skills, and ability to maintain confidentiality. My dedication to delivering accurate and reliable data makes me a valuable asset in any data-driven project, contributing to its success and ensuring data is readily accessible for crucial decision-making purposes.

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

My expertise includes managing social media pages for various brands, such as YNY Clothing, Mundane clothing, and tote bag retailer Moh.teef.designs, where I efficiently handled communication with buyers. I am skilled in utilizing Hootsuite to post Amazon products across relevant Facebook groups. On Twitter, I excel at managing a music-oriented account and engaging with unfollowers, encouraging them to follow back. Moreover, my specialization on Instagram lies in commenting and liking posts within specific timelines.

Other Skills

Office and Administration » Transcription

Experience: 6 months - 1 year

With my knowledge in transcription, I excel in accurately converting audio and video content into written form. My keen ear for detail and rapid typing skills ensure precise, time-coded transcripts that capture every nuance and crucial information with utmost clarity.

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

I possess fluent English communication, enabling articulate expression, effective comprehension, and seamless interactions in both spoken and written forms.

Office and Administration » Email Management

Experience: 2 - 5 years

My email management expertise showcases a structured and organized approach to handling a high volume of emails. With efficient prioritization and timely responses, I ensure that communication remains streamlined and nothing falls through the cracks. My adeptness at managing inboxes, flagging urgent messages, and composing professional responses reflects a commitment to enhancing productivity and fostering effective communication within the organization.

Office and Administration » Travel Planning

Experience: 5 - 10 years

I excel in orchestrating seamless travel arrangements and itineraries. My proficiency in coordinating flights, accommodations, and ground transportation ensures efficient and stress-free travel experiences for clients and executives. I am skilled in negotiating with vendors to secure competitive rates while maintaining high-quality services. Additionally, my attention to detail and proactive problem-solving abilities allow me to handle any unexpected travel challenges with ease. As a travel management specialist, I am dedicated to providing exceptional service and optimizing travel logistics to maximize comfort and convenience for travelers.

E-Commerce » Inventory Management » Quality Control

Experience: 6 months - 1 year

In my 6-month experience as a quality control professional, I have demonstrated a strong commitment to precision and adherence to quality standards. With a sharp eye for detail, I efficiently conducted inspections and assessments, identifying and rectifying potential issues to maintain the highest level of product/service quality. My rapid learning and adaptability have allowed me to quickly grasp industry-specific requirements, contributing to a seamless integration within the quality control team. I am dedicated to continuous growth and am eager to contribute my evolving skills to deliver outstanding results for the organization.

Basic Information

Age
28
Gender
Female
Website
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Address
Tanay, Rizal
Tests Taken
IQ
Score:  135
Uploaded ID
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