Customer Service Rep|Lead Generation|Email|Chat|Admin Task

Overview

Looking for full-time work (8 hours/day)

at $6.60/hour ($1,161.60/month)

Bachelors degree

Last Active

April 28th, 2024 (yesterday)

Member Since

December 1st, 2021

Profile Description

I'm a versatile customer service expert with a knack for solving complex problems, skilled in both technical support and administrative tasks. My dedication and adaptability fuel my passion for achieving excellence across a range of industries.

Customer Service Excellence:
Demonstrated ability to provide outstanding customer service in fast-paced environments, ensuring customer satisfaction and retention.

Technical Proficiency:
Skilled in technical support, troubleshooting, and resolving customer issues promptly and efficiently.

Remote Work Skills:
Experience in remote roles, including mental health services and client support, for an accounting firm focuses on administrative tasks, including email management, messaging coordination, and administrative support functions.

Lead Generation:
Utilizing Apollo, Seamless, and other tools to obtain contact information and identify potential prospects to build a pipeline for sales.

Proficient in a variety of tools and applications :
• CRM (Hubspot, Zendesk)
• Lead Scraping ( SeamlessAI, Apollo, Rocketreach)
• Communication ( MS Teams, Slack, Google Chat, WhatsApp, Skype, Zoom)
• Creative Tools (Canva, Capcut)
• G Suite (Docs, Drive, Sheets, Contacts, Meet)
• Social Media Platforms (Facebook, Instagram, Youtube, Linkedin, Tiktok)
• AI ( ChatGPT)