Technical Support/Customer Support/SME/Team Supervisor

Overview

Looking for full-time work (8 hours/day)

at $6.36/hour ($1,119.36/month)

Bachelors degree

Last Active

May 7th, 2024 (2 days ago)

Member Since

November 30th, 2021

Profile Description

Experienced in the field of Business Process Outsourcing for 6 years, with a strong background in technical support and customer service. Thrived in reputable companies such as Samsung and Airbnb, contributing to their success through exceptional problem-solving skills and commitment to customer satisfaction.
Starting as a customer service representative, I quickly rose through the ranks to become a Subject Matter Expert and eventually a Team Manager. With over 4 years of experience in the industry, I have honed my skills in communication, problem-solving, and team Upgrade to see actual infodicated professional with a proven track record in strategic client management and team Upgrade to see actual infomitted to consistently achieving targets and implementing effective action plans to drive growth. Recognized as a top-performing team manager.
I have gained valuable experience in managing properties and creating listings. The skills and knowledge I have acquired during my tenure have equipped me with the necessary expertise to excel in this role. I am highly proficient in various virtual assistance tasks, including but not limited to managing property listings, responding to inquiries, coordinating appointments, and providing general administrative support with a strong attention to detail and excellent organizational skills.
Furthermore, I am familiar with various software and tools commonly used in virtual assistance roles. This includes proficiency in Microsoft Office Suite, project management tools such as Asana or Trello, and communication platforms like Slack or Zoom.