Rose

Customer Support (Phone, Chat and??Email)

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Overview

Looking for part-time work (4 hours/day)

at $3.60/hour ($316.80/month)

Associates degree

Last Active

February 14th, 2024 (92 days ago)

Member Since

November 29th, 2021

Profile Description

I've been working in a BPO company for more than 6 years now, Been with the different departments from Customer Service to Billing to technical support to sales. Before that, I was also a sales associate for more than 3 years in one of the biggest malls here in the Philippines. I also came from a Financial Company to Telco and it's a great experience to accept the challenges that they are offering. I want to share the knowledge that I've got from my past experiences. Helping our customers with their inquiries and resolving the issue promptly is the most important to me. I am a customer as well after my job so I know how they feel if their concern is not resolved. Being Human and friendly to our customers is always the key to keeping them in our business and for our business to grow.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Office and Administration » Data Entry

Office and Administration » Email Management

Basic Information

Age
32
Gender
Female
Website
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Address
Las Pinas
Tests Taken
IQ
Score:  108
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
B1(Intermediate)
Uploaded ID
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