Michael

Customer Service/Sales Representative

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Overview

Looking for part-time work (5 hours/day)

at $4.60/hour ($506.00/month)

Bachelors degree

Last Active

July 6th, 2024 (10 days ago)

Member Since

November 28th, 2021

Profile Description

I bring over 8 years of expertise as a sales and customer service expert having honed my skills in the BPO industry. A proficient and detail-oriented manpower that understands your business needs, can work with less supervision, and persistent in closing deals especially in sales perspective. I have an excellent verbal and written command in the English language. I am tech-savvy and eager to learn new software swiftly. My commitment to enhancing my skills ensures efficiency and effectiveness in both customer service and sales.
Roles I've held in the past:
?Customer Service Associate (Cricket Wireless)
?Customer Service Representative (Hollar-ecommerce store)
?Reservation Sales Specialist (IHG Hotels and Resorts)
? Subject Matter Expert (IHG Hotels and Resort)
?Training Assistant (IHG Hotels and Resort)
Skills and expertise:
?? Booking hotel reservation for customers with compelling offers to generate high revenue
?? Customer Service (Calls, Email, and Chat)
?? Knowledge in Google Spreadsheet and Microsoft Excel
?? Knowledge in using Slack, WhatsApp, Telegram, Viber, MS Teams, and Zoom
?? Deep knowledge in Microsoft Office Tools
If you feel I'm a good fit for the open role you're trying to fill in, please do not hesitate to inbox me. I look forward to working with you. Have a great day!

Top Skills

Customer Support » Sales Support » Hotel Booking

Experience: 2 - 5 years

I've been a Reservation Sales Specialist for 5 years. I have become proficient in making compelling offers to our customers, and even upsell to increase revenue.

Customer Support » Customer Service

Experience: 2 - 5 years

I was a former customer service representative in Telco, Gaming Subscription, and E-commerce for 5 years. I have developed my customer service skills, and have provided resolutions to customers' concerns above and beyond.

Other Skills

Basic Information

Age
33
Gender
Male
Website
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Address
Carmen, Davao del Norte
Tests Taken
None
Uploaded ID
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