Rofelyn

Virtual Assistant

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.00/hour ($352.00/month)

High school diploma

Last Active

April 23rd, 2024 (4 days ago)

Member Since

November 26th, 2021

Profile Description

I am a dedicated customer service
representative to provide one of the best customer experience and satisfaction.
With 19 months of working experience in the field, particularly in health
insurance customer service. I bring great knowledge, skills, and a commitment
to excellence that aligns perfectly with your needs. 
• Health Insurance
Expertise: With significant experience in health insurance customer service, I
am well-versed in navigating complex policies, addressing claims inquiries, and
providing guidance on coverage options. • Attention to Detail: My meticulous
nature ensures that every customer interaction is handled with precision and
care, minimizing errors and maximizing satisfaction. • Empathetic
Communication: I pride myself on my ability to empathize with customers'
concerns and effectively communicate solutions clearly and compassionately. • Problem-solving skills: From resolving billing disputes to assisting
with policy inquiries, I excel in analyzing issues and finding efficient resolutions
that exceed customer expectations.
 - Please let's keep in touch via email.

Top Skills

Customer Support » Phone Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » Problem Solving

Experience: 1 - 2 years

Other Skills

Office and Administration » Time Managment

Experience: 1 - 2 years

Basic Information

Age
24
Gender
Female
Website
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Address
Malabon City
Tests Taken
IQ
Score:  114
DISC
Dominance: 28%
Influence: 10%
Steadiness: 22%
Compliance: 40%
English
C2(Advanced/Mastery)
Uploaded ID
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