As a Medical Virtual Assistant, I help medical practices stay organized, responsive, and patient-focused by handling the administrative tasks that keep daily operations running smoothly.
With experience supporting telemedicine workflows, patient communication, and clinical administration, I ensure providers can spend more time delivering quality care while I manage the behind-the-scenes processes.
Whether it's:
Scheduling and coordinating telemedicine appointments
Supporting patients through client portals and appointment setting
Assisting with medication refill requests and prior authorizations
Working within Athenahealth (EHR/EMR system)
Maintaining HIPAA-compliant communication and documentation
Providing telehealth platform support and basic medical billing assistance
My goal is simple: streamline administrative workflows, enhance the patient experience, and help your practice operate efficiently.
Core Strengths:
Telemedicine and clinical appointment scheduling
Athenahealth EHR/EMR support
Medication refill and prior authorization coordination
Medical client portal support
HIPAA-compliant administrative support
Telehealth platform coordination
Basic medical billing and coding knowledge
Patient communication and care coordination
I'm more than a medical administrative assistant—I'm a dependable partner who helps healthcare providers stay organized, reduce administrative burden, and deliver exceptional patient care.
Experience: 1 - 2 years
I used this to manage email from patients, clinicians, pharmacists, and legal offices in my job at a telemedicine clinic. It was used for calls as well, with the same subjects.
Experience: 1 - 2 years
I addressed patients' concerns via email and phone regarding their telehealth appointments, medication refills, prior authorization, medical documents, etc.
Experience: 1 - 2 years
I managed patients' medical records and data using Athena Health and Salesforce.
Experience: 1 - 2 years
My job was to speak with patients, pharmacists, and staffs that manages prior authorization.
Experience: 1 - 2 years
I managed emails from patients, clinicians, pharmacists, and legal offices during my job at a telemedicine clinic.
Experience: 1 - 2 years
My job was to book an appointment for the patient's telemedicine service with the clinician. I am proficient with it, even with different time zones.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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