0d90 8d8fd41c

Customer Service Associate / Team Leader

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 50,000.00/month
( $916 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.29 USD/hr )
EXPERIENCE OVERVIEW
I was a customer service associate for 3 years and a team leader or a coach for 4 years.
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
General Trias, Cavite
Tests Taken:
IQ
Score:  105

DISC
Dominance:28
Influence:25
Steadiness:30
Compliance:18

English
 B2(Upper Intermediate)
Last Active:
July 13th, 2022 (31 days ago)
Member Since:
November 21st, 2021
SKILL SUMMARY

I can communicate clearly, I have patience,
I listen well, I have the emotional intelligence to deal with customers and I have the flexibility to respond to variety of situations.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Quality Assurance

Office & Admin (Virtual Assistant)
EXPERIENCE

I have a total of 7 years of working in a healthcare customer service industry as a customer service associate and as a team leader. As an associate, I took inbound calls assisting healthcare professionals and I made outbound calls to healthcare offices depending on customer's needs. As a team leader, I managed my team's performance by coaching my people with the right customer service behaviors and empowering them as an employee.

SKILL RATING
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance

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