Property Manager/Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $12.47/hour ($2,400.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

November 14th, 2021

Profile Description

EQS -  STR Operations Manager/ Executive Assistant
May 8, 2023 – Present   

- Oversee the day-to-day operations of all STR properties
- Make sure units are clean, ready, and on time for every check-in
- Schedule and manage cleaners and maintenance staff
-Manage maintenance requests, preventive upkeep, and emergency repairs across all units
- Handle repairs, issues, and property upkeep
- Supervise the customer service team and make sure guests are assisted properly
- Keep track of supplies, linens, and amenities for each unit
- Follow and improve turnover and inspection checklists
-Monitor booking calendars to plan cleaning and staffing needs
-Check properties regularly to maintain quality standards
-Coordinate with vendors and service providers when needed
-Keep records of maintenance, expenses, and property status
-Help onboard new properties into the system
-Train tea ---------- mbers on procedures and expectations
-Make sure operations run smoothly to support a great guest experience
-Look for ways to improve efficiency and reduce delays

Jink Apartments UK -  STR Operations Manager/Customer Service Representative
August 9, 2021 – August 2023  

- Answer and manage incoming phone calls through customer service lines
- Manage property listings and update pricing across booking platforms
- Proactively communicate with existing and potential guests via Airbnb and Booking.co ---------- ssaging
- Respond to guest inquiries quickly and professionally to ensure a smooth booking experience
- Handle reservation changes, cancellations, and booking adjustments when needed
- Coordinate with operations and cleaning teams to ensure guest requests are fulfilled
- Monitor listing performance and suggest pricing or content improvements
- Handle administrative tasks, including preparing monthly reports and performance summaries
- Track booking activity, occupancy, and guest feedback for reporting purposes
- Maintain accurate records of reservations, inquiries, and guest interactions
- Support guest experience by resolving issues and escalating when necessary
- Ensure all communication aligns with company standards and response times
- Assist in improving listing visibility and conversion rates on platforms
   
SYKES (Expedia Account) – Customer Service Representative 
April 2020 – August  2021  

My main role is to manage large amounts of incoming phone calls. Follow communication procedures, guidelines, and policies. Effectively resolves issues and analyzes to resolve the root cause of customer concerns.

Pru Life U.K. - Insurance Agent (Financial Advisor)
November 28, 2016 –July 2022

My main role is to explain the types of financial services to prospective clients. Suggesting relevant insurance products for clients. Process insurance claims (Death, Accident, Disability, and Critical Illness).

Tools at Home:
MacBook Air M3 16GB

Dell Inc. Inspiron 15 3511 - Memory - 8GB RAM - Processor 11th Gen Intel(R) 
Internet Speed - https://www.speedtest.net/result/ ----------