I started my career in the BPO industry since 2008 and I’ve been working for 14 years now.
First, in a collection account for a Medical Billing Company for more than 6years. An appointment setter in an insurance company and janitorial services for more than 3years and a sales representative for over 5years. Looking back on my experiences, I believe I am flexible enough and I am very much comfortable to speak over the phone. I am also open for General VA position. I am hard working & very competitive. I am very much willing to learn all the skills related to a particular job. Thank you.
6years+ as a Collection Officer in a Medical Billing Company
*calling insurance companies to discuss lien balances
*send them a demand letter to negotiate & settle lien balances.
*if not willing to settle, we'll file a lien to settle this to court.
3 years+ as an Appointment Setter in an Insurance Company and in a Janitorial Services Company
*getting the required information
*set up an appointment (live transfer/phone appointment)
5years + as a Sales Representative
* calling leads
* inform and discuss about the service
*convince them and send the brochure and contract.
*wait them to sign and send back the contract
Being a call center agent for 15 yrs.
Marketing experience in a call center.
I don't have this sets of experience.
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