Lilian

TECHNICAL SUPPORT/CUSTOMER SERVICE/EMAIL/DATA SUPORT

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 6th, 2024 (4 days ago)

Member Since

November 1st, 2021

Profile Description

A Business Care Consultant, expert in Customer Service and Technical Support in one and has an exceptional listening and relationship-building skills - that's what your business needs.
Working as a Customer Service Representative for 10 years, I have developed strong behavioral skills that will make me the Technical Support your business needs.
As a Business Care Consultant, I can:
- Endure extraordinary service by promptly & accurately responding to phone calls from existing customers, making it easy for them to do business with us, recognizing their value to us, and solving their issues
- Add incremental value on each and every interaction with a stated outcome of exceptional feedback from our customers and increased customer's loyalty.
- Manage complex, difficult emotional situations;
- Make effective and accurate decisions;
- Demonstrates strong verbal communication skills including active listening, as well as critical thinking and multi tasking ability.
You can rely on me on the following tasks so you can concentrate on more important aspects of your business or your personal life:
-provides assistance on customer inquiry
-expert in customer service thru email support
-data entry
-Topic Research
-Email Management
-Email Support
-Social media Management
-Appointment and Calendar Management

Top Skills

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Other Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Basic Information

Age
39
Gender
Female
Website
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Address
Imus, Cavite
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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