Renzo

Customer Service Representative, Email Support, and VA

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Associates degree

Last Active

June 29th, 2026 (today)

Member Since

October 30th, 2021

Profile Description

Hello! I'm ---------- ---------- with over 3 years of experience in customer service, creative consulting, and email support. I bring a well-rounded skill set and an adaptable mindset to every project I undertake. My experience spans across multiple industries, including fashion, print and digital advertising, and e-commerce, giving me a broad perspective on customer engagement and creative solutions. I’ve honed my customer service skills across three different accounts/brands, which allowed me to interact with a diverse range of clients and industries. With my strong communication skills and problem-solving ability, I successfully managed customer inquiries, provided product recommendations, and ensured satisfaction at every touchpoint. 

Why Choose Me?
-Strong background in both customer service and creative consulting
-Expertise in email support and solving customer issues in a timely manner
-Deep understanding of fashion and digital advertising, enhancing customer interactions
-Quick learner with a passion for helping clients and solving problems
-Can easily adapt through changes
-Detail-oriented

If you need a reliable, versatile, and customer-focused professional with experience in creative solutions, email support, and customer service; and anything related to social media, real estate, and any virtual assistant tasks, I’d love to help you reach your goals! Let's get your business grow! 

See below for the specific experiences I had with each of my expertise.

Top Skills

Advertising » Creative Advertising

Experience: 1 - 2 years

I worked as a Creative Consultant for USA Today and Local IQ for 2 years, specializing in print and digital ads. My main responsibility was supporting clients with creative campaigns, ensuring that all ad content was optimized and tailored to client needs. I collaborated with sales teams and graphic designers, assisted with back-office tasks, and handled email support, offering solutions and managing any technical issues that arose.

Customer Support » Customer Service

Experience: 6 months - 1 year

Fashion Consultant - Customer Service Representative for TechStyle which consists of 5 different brands (Almost 1 Year) As a Fashion Consultant for well-known brands - Fabletics, Shoedazzle, JustFab, SavageFenty, and FabKids I worked directly with customers to assist them with their purchases, product recommendations, subscription retention, and returns/exchanges. My role involved answering calls, addressing inquiries, and providing exceptional service to ensure clients felt valued and informed while shopping for high-quality clothings and athletic wear.

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

I also worked with The Bouqs, providing email support for customers ordering flowers and gift arrangements. I ensured a smooth process for both product inquiries and order issues, delivering timely responses and solutions in a professional manner.

Basic Information

Age
25
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  141
Government ID
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