Operations Virtual Assistant | Data Entry | Email | CSR

Overview

Looking for part-time work (5 hours/day)

at $11.40/hour ($1,254.00/month)

Bachelors degree

Last Active

April 28th, 2024 (15 days ago)

Member Since

October 24th, 2021

Profile Description

With 5 years of experience in customer service, I have developed a diverse skill set that encompasses various aspects of customer support. My expertise includes:

Customer Service: I have a proven track record of delivering excellent customer service, resolving issues, and ensuring customer satisfaction.
Live Chat and Email Support: I am experienced in handling live chats, providing real-time assistance, and managing multiple customer inquiries simultaneously. Additionally, I have effectively managed email inquiries, responding promptly and providing thorough and personalized Upgrade to see actual infobound and Outbound Calls: I am skilled in handling inbound and outbound calls, addressing customer inquiries, and providing comprehensive product or service information. I have experience in making outbound calls for various purposes, including follow-ups, sales, and surveys.
Data Entry: I have strong attention to detail and proficiency in data entry tasks, ensuring the accurate and efficient recording of customer information, orders, and other relevant data.
Order Entry: I am experienced in order entry processes, accurately inputting customer orders into the system, verifying product availability, and coordinating with relevant departments for seamless order Upgrade to see actual infoeight Tracking and Tracing: I possess knowledge and experience in tracking and tracing freight shipments, providing timely updates to customers on their shipment status, and addressing any concerns that may arise during the shipping process.
Appointment Setting: I have effectively managed appointment scheduling, demonstrating strong organizational skills and attention to detail while coordinating customer appointments and ensuring a smooth scheduling Upgrade to see actual info summary, I bring 5 years of customer service experience, and expertise in live chat, email support, inbound and outbound calls, data entry, order entry, freight tracking and tracing, and appointment setting. My skills and dedication to providing exceptional customer support make me a valuable asset in any customer-oriented role.