Customer Service/SMM/Writer/VA

Overview

Looking for part-time work (4 hours/day)

at $22.40/hour ($1,971.20/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

May 7th, 2024 (22 days ago)

Member Since

October 24th, 2021

Profile Description

Good Day!

Below is a list of my expertise and the software that I am proficient with:

•Customer Service and Technical Support-email/phone/chat support for Verizon, AOL, Paypal, Ebay, Telstra, Optus, and Comcast. I am familiar with Siebel, Citrix, Remedy, Vmware, GTAssist, Zendesk, Zimbra, Salesforce, Slack, Hipchat, Google Docs, Google Apps for Work, Jira, Wunderlist, Contactually, Mailchimp, Zapier, BombBomb, Zillow/Trulia, WCHHMS, Solus, Zopim, Kayako, and many others.

•Article Writing-I wrote articles for Upgrade to see actual info/ and iloveboston.co (Upgrade to see actual info)

•News Writing- I am a news writer for Cyber Isko, the official online bulletin of the UP-Open unit.

•Data Entry-I am very proficient with Microsoft Excel and Google Spreadsheet

•Virtual Assistance- proficient with Evernote, Mailchimp, Ebay, Paypal, Amazon, Kana, Google, Real Estate, Craigslist, SMM, Vmware, Citrix, Ontraport, BigCommerce, Shipedge, Shipstation, Etsy, ActiveHosted, Facebook Business, Trello, Viraltag, and others.

Customer Service is my 'forte'. This has been my bread and butter since I graduated from Upgrade to see actual info has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working in this field so much, that I never felt how time ticked off so quickly.

Excellent customer service, easy to say but is so hard to do; this is what has been fed to me since I started. I am goal-driven and very motivated. I try to make sure that I will not only please my client but myself as well by making sure that I'll feel fulfillment at the end of each day. All these fuel my enthusiasm to be the best in everything I do.

Should you have any questions, please let me know. 

Thank you for visiting my page.