Honey

Virtual Assistant - Admin Assistant | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Associates degree

Last Active

May 6th, 2024 (10 days ago)

Member Since

October 21st, 2021

Profile Description

Performance Management
- More than 10 years of "Customer Service" experience in
Technical, Telecommunication, Billing, Banking and Finance, Electronic Money Movement (Fraud), Healthcare, and shipping/freight industries. (Support mediums – Email and Phones).

Office Management
- More than 3 years of carrying administrative Upgrade to see actual infoanizing travel arrangements for branch/senior managers. Writing letters and emails on behalf of other office staff. Speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), creating spreadsheets and presentations, scheduling meetings, and appointments, answering phones and maintaining the calendar, planning time to complete tasks, and setting proper timeline expectations. Coordinating events, such as planning office parties or client dinners.

Data Entry
- More than 3 years of entering data accurately into corresponding fields within various software programs, updating the company database, inputting data into a database system, preparing periodic reports, cataloging the data with appropriate tags for ease of reference, performing related tasks like ordering office supplies and filing documents and manage and organize records and files.

E-mail Management
- More than 2 years of updating clients’ calendars and scheduling appointments, sorting emails, responding to emails and creating drafts for approval, and notifying clients of those that need their attention. Manage and update contact lists, clean up, sort, archive, or delete old emails clogging up clients’ inboxes. 

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Administrative Support

Experience: 2 - 5 years

Office and Administration » Communication

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Pipedrive

Experience: Less than 6 months

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Office and Administration » Calendar Management

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Office and Administration » Google Sheets

Experience: 2 - 5 years

Basic Information

Age
46
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 41
Influence: 3
Steadiness: 31
Compliance: 25
English
C2(Advanced/Mastery)
Uploaded ID
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