Email Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 23rd, 2024 (6 days ago)

Member Since

October 19th, 2021

Profile Description

Dynamic Customer Support Specialist with a proven track record of four years providing exceptional email support for leading brands such as Adidas, BloomThat, and iHerb. Proficient in both email and chat support, with a keen eye for technical troubleshooting and multitasking capabilities. Expertise includes utilizing advanced software tools such as Zendesk, Salesforce, Gorgias, and Shopify to streamline processes and enhance customer interactions. Well-versed in managing diverse customer requests, from order handling to returns, while also excelling in data entry task such as Product Listings, Web research, etc. Committed to delivering unparalleled service and contributing positively to team success.